- The company said Wednesday that the program will apply to the first 1 million acknowledgments.
- On Amazon’s website, the company has ended its $5 tip promotion, confirming more than 1 million thanks had been received by Thursday.
Amazon’s customers Thank delivery drivers with a tip paid by AmazonA spokesperson confirmed to the USA TODAY on Saturday.
The company said Wednesday that the program will apply to the first 1 million acknowledgments. A day later, all of the company-backed $5 tips was given, the company said.
The promotion allowed shoppers to show their gratitude to the driver who delivered their latest package with a $5 tip at no cost to the customer. Customers with Alexa, an Alexa-enabled device, or Amazon Shopping mobile apps can start the tip by saying, “Alexa, thank you to my driver.”
In addition to the $5 tips, Amazon said the five most thanked drivers will be awarded $10,000 and an additional $10,000 to their chosen charity. Wednesday press release.
“The phrase ‘Alexa, thank my driver’ exceeded our expectations. We are pleased to see customers are interested in thanking their drivers and encourage them to continue,” Amazon spokeswoman Lauren Samaha told the US on Saturday morning.
“Drivers will continue to be notified of the thank you received. The promotion period, where drivers receive $5 in appreciation, has ended,” Samaha said.
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HE Amazon’s websiteThe company ended its $5 tip promotion, confirming more than 1 million thanks had been received by Thursday.
The “Alexa, thank you to my driver” promotion came as drivers continued to face a surge in delivery demand for the holiday season. followed previous reports poor working conditions and biggest union push in the history of Amazon. Inside company firstAmazon workers in Staten Island, New York, voted to unionize in April, and last month a judge ordered Amazon to unionize. stop and stop anti-union retaliation in warehouse.
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On Wednesday, the “Alexa, thank you to my driver” promotion was announced on the same day, as did Washington DC Attorney General Karl Racine. sued accuses the company of stealing tips from drivers and misleading customers. case aforementioned That Amazon used more than $1 million in tips from DC consumers between 2016 and 2019 to subsidize its own labor costs.
In the statement sent to the USA TODAY earlier this weekAmazon spokeswoman Maria Boschetti said the lawsuit “involved a practice we changed three years ago and was not justified – all customer tips in question had already been paid to drivers as part of a settlement.” last year with the FTC“
Contributed by Bailey Schulz, USA TODAY.
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